Support is available from 9 am – 5 pm, Monday to Friday. We endeavour to answer all of your enquiries within 2 working days. However, if your query is submitted outside of these hours, please anticipate a slightly longer response time.

Before contacting us

Before contacting us please take a look at our information below as we may already have a quick answer to your question!

Question about delivery?

Please check out our delivery information page for any queries you may have regarding the delivery of your Bluefin Fitness product.

Returns & Warranty

If your query is regarding returns or your product’s warranty, please take a look at our returns and warranty policy page.


If your query is regarding Klarna, please see our Klarna FAQs page.

Contact Details

If you still require assistance from a member of our customer support team, please contact us via the live chat function in the bottom right corner of our website. Or feel free to email us at