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COVID-19.
Thank you for your order, we really appreciate every single customer who is continuing to support us throughout this time. We just thought we’d email you with an update of the current situation regarding this dispatch and delivery of your order. All parcels will continue to be dispatched, as normal, within 2 working days of the date of your order. Please see below for further delivery information.
UK Orders:
Once dispatched, your order should be with you in 1-2 working days. From the latest courier updates, there are no reported delays with delivery. In order to protect both the delivery drivers and customers as much as possible, they will not be handing over hand-held devices to customers to capture electronic signatures. Instead, they will mark the delivery with geo-location tagging, and record the first and last name of the person receiving the parcel(s).
Republic of Ireland Orders:
Once dispatched, your order should be with you in 3-5 working days. From the latest courier updates, there are no reported delays with delivery. In order to protect both the delivery drivers and customers as much as possible, they will not be handing over hand-held devices to customers to capture electronic signatures. Instead, they will mark the delivery with geo-location tagging, and record the first and last name of the person receiving the parcel(s).
Italy Orders:
At this stage, we are still able to ship 99% of our orders. However, if you have chosen your delivery address as a business address, please contact us with an alternative residential address as soon as possible, and we will endeavour to change this for you with the courier. Due to the current situation in Italy, once dispatched, your order should be with you in 5-8 working days. The courier will now make one delivery attempt, and then automatically return the items back to us. For our larger items (Treadmills, Bikes, Cross Trainers) there are delays in the following postcodes: Modena: from 41010 to 41126 and Genova: from 16010 to 16167. If the delivery address falls under one of these postcodes, please contact us on support@bluefintrading.co.uk for more information on the delays.
Germany Orders:
Once dispatched, your order should be with you in 3-5 working days. However, DPD have advised, from their latest update, that they are working at a 24 hour delivery delay as it stands. If you have ordered a large item (Treadmill, Bike, Cross Trainer), your order should be with you in 4-6 working days from dispatch. From the latest courier updates, there are no reported delays with delivery of these items.
Spain Orders:
Once dispatched, your order should be with you in 3-5 working days. However, DPD have advised, from their latest update, that they are working at a 24 hour delivery delay as it stands. If you have ordered a large item (Treadmill, Bike, Cross Trainer), your order should be with you in 4-6 working days from dispatch. From the latest courier updates, there are no reported delays with delivery of these items.
France Orders:
Once dispatched, your order should be with you in 3-5 working days. However, DPD have advised, from their latest update, that they are working at a 24 hour delivery delay as it stands. If you have ordered a large item (Treadmill, Bike, Cross Trainer), your order should be with you in 4-6 working days from dispatch. For our larger items (Treadmills, Bikes, Cross Trainers) there are delays in the following postcodes: 07110, 07120, 07140, 07150, 07170, 07200, 07230, 07260, 07330, 07380, 07450, 07460, 07470, 07510, 07530, 07560, 07590, 07600, 07630 & 07660. If the delivery address falls under one of these postcodes, please contact us on support@bluefintrading.co.uk for more information on the delays.
Other countries with reported delays on delivery include; Austria, Baltics, Estonia, Lithuania, Latvia, Netherlands, Belgium, Luxembourg, Bulgaria, Norway, Poland, Slovenia & Sweden.
We are checking the latest government and courier updates on this situation daily, and we will be sure to update our customers should anything change regarding the dispatch and/or delivery of their order. We thank you in advance for your patience and any questions you may have, please email our friendly support team on support@bluefintrading.co.uk.
KICK 2.5 - Sadly, due to courier restrictions, we are unable to ship this item outside of the UK. We are very sorry for any inconvenience caused.
Many Thanks
The Bluefin Trading Team