Free Shipping to UK

Free Delivery Service: Bluefin offers a free delivery service for orders in the UK.

  1. Order Timeframe:
    • Orders placed before 2pm are expected to arrive within 2 working days.
    • Orders placed after 2pm should allow up to 3 working days for delivery.
  2. Free Gift: If you are eligible to receive a free gift with your order, it will be sent as a separate package. Please note that the delivery period for the free gift may be longer.
  3. Delivery Address Restrictions:
    • Orders with a delivery address at a pack station or PO box cannot be delivered by Bluefin’s couriers.
    • Using a pack station or PO box as the delivery address will automatically result in the cancellation of the order.
    • Customers should ensure they provide a business or residential address for delivery.
  4. Delivery/Collection Location (<30kg):
    • Deliveries and potential collections are limited to doorstep/curb side locations.
    • Any further transportation of the product to another locality beyond the doorstep/curb side is the responsibility of the customer.
  5. Heavy Items (>30kg):
    • For heavier items weighing over 30kg, Bluefin provides a free “Room of Choice” delivery service.
    • The delivery team will navigate buildings and stairs in flats/apartments.
    • If there is no available elevator, delivery will be made no higher than the 3rd floor, subject to a health and safety risk assessment.
    • A delivery partner will contact you to arrange a suitable delivery date.
    • Allow up to two additional working days for delivery of these heavier products.
  6. Pallet or Crate:
    • If your order is delivered with a pallet or crate, it’s essential to retain these items.
    • These pallets or crates may be required for packaging in the event of a return.
    • If the pallet or crate is not available for return, the customer may need to provide a suitable replacement.