COVID July Update

An update for all of our customers. Firstly, I just want to say thank you for continuing to support us during this time. Please know that we are working flat out to ensure the least amount of impact on delivery and customer service wait times.

We are currently receiving a high volume of support queries. This means that you may experience a longer wait time for replies. Our team is working to respond to everyone as soon as possible. It’s also worth knowing that multiple requests about the same issue will result in longer wait times - due to you losing your place in the queue.

Due to the recent increase in orders, our processing time is now longer than usual. This can be delayed up to 5 working days. Please be assured that we are dispatching your boards as quickly and as safely as we can.

Pre-Orders are being sent as close to their dates as possible, but again, we are relying on couriers for efficient dispatch and in some cases, this is just not possible. We rely on third-party couriers and due to the ongoing pandemic and also a global increase in online shopping they are struggling to keep up with demand.

In some cases, please allow up to 5 working days in addition to these dispatch times below:

UK Orders:

Once dispatched, your order should be with you in 1-3 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipment times will be adhered to by our couriers, but they will endeavour to do so as much as possible.

Republic of Ireland Orders:

Once dispatched, your order should be with you in 3-5 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipment times will be adhered to by our couriers, but they will endeavour to do so as much as possible.

European Orders:

Once dispatched, your order should be with you in 4-6 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipment times will be adhered to by our couriers, but they will endeavour to do so as much as possible.

US Orders:

Once dispatched, your order should be with you in 3-5 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipping times will be adhered to by our couriers, but they will endeavour to do so as much as possible.

Please be assured that we PRIDE ourselves on customer service and we are working flat out to make sure that we can resolve issues and answer queries as soon as possible. We usually have a 24 hour response time, but due to demand, we have had to extend this to 72 hours. We are currently working on processes to speed this up but your patience is so appreciated in this time.

Again, thank you for your support. It means a lot to us. I hope everyone is staying safe and well in these times.


Thank you,

Charlotte

Co-Founder

Bluefin SUP

How to use treadmill for beginners?

, How to use treadmill for beginners?

The Bluefin Fitness KICK High-Speed Folding Treadmill is here! It is in stock and ready to rock. Our treadmill is designed to be great for people at the start of their fitness journey and also for those who are well-established in their workout routines.

We wanted to write a simple and easy guide on how to use a treadmill. This guide outlines the dos and don’ts of using this great cardio tool. Whether you are using the KICK for rehab, fitness or weightloss this guide will help you get going on your journey!

As always, please consult a GP if you have underlying health problems. You can also ask us any fitness questions by emailing: fitness-support@bluefintrading.co.uk.

1. Workout Wear

Firstly, when preparing to workout on your treadmill, you need to make sure you are wearing appropriate clothing and footwear. Do not wear long, loose-fitting clothing that could become caught in any of the moving parts of the treadmill.

We recommend trainers, tight-fitting shorts, leggings or tracksuit bottoms and a T-shirt. Something like this maybe(!)

, How to use treadmill for beginners?

2. Safety First!

The number 1 rule in treadmill safety: Always wear the safety key attachment!

In order to avoid an accident, please ensure you have the treadmill safety key securely attached to your clothes. We recommend the top of your waistband or the bottom of your t-shit.

In the event, that you accidentally trip or slip whilst walking or running on the treadmill, removing the safety key from the console will ensure the power is paused to the motor bringing the belt to a stop. The safety clip measures when you are too far back from the console and helps avoid accident and injury.

Re-attach the safety key to commence your workout.

You really do want to avoid this…

, How to use treadmill for beginners?

Getting started on your treadmill

Firstly, position your treadmill on a clean and level surface, close to a dedicated wall socket powerpoint. We recommended you put your treadmill on a rubber mat just to make sure you don’t damage your floor.

Tip: Never start the treadmill while you are standing on the running belt. You should place your feet on either side of the running belt side rails and press the start button. Then step on. Then, when you are ready, increase the speed gradually to the desired speed level for your workout. Or use one of our workout options from the console – it chooses for you.

This will be you in no time!

3. Tips on how to use a treadmill

– When working out on your treadmill make sure you’re always looking straight ahead and not at your feet, this will stop you from tripping.

– Increase the speed gradually allowing yourself to adapt to the speed setting before making any further speed adjustments

– To pause or stop your treadmill use the emergency stop button or safety key when necessary.

Awesome! You are good to go! You now know the basics of how to use a treadmill!

Again questions, email us here. You can check out the KICK and further instructions in the online manual here.

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