For any questions or issues contact us | Bluefin Fitness Support

Update: 30th September

We are still working on an extended shipping time. Couriers continue to place suspensions on all service guarantees, so we cannot guarantee that the below shipment times will be adhered to, but they will endeavour to do so as much as possible.

Please be assured that we are working flat out to provide the best experience possible. Our Customer Service Team are now back to our standard response time of 24 hours (Monday to Friday). We have worked with couriers to reduce shipping times and we have onboarded new team members to ensure we can keep up with the increase of enquiries.

We would like to thank you all for your custom, patience and understanding at this time.

Currently, we are dispatching your item within 3 working days of your order being placed.

UK Orders:

Once dispatched, your order should be with you in 1-3 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipment times will be adhered to by our couriers, but they will endeavour to do so as much as possible.

Republic of Ireland Orders:

Once dispatched, your order should be with you in 3-5 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipment times will be adhered to by our couriers, but they will endeavour to do so as much as possible.

Again, thank you for your support. If you want to ask us something, or give feedback then please speak to our Support Team here.

I hope everyone is staying safe and well in these times.

Thank you,

Charlotte

Co-Founder

Bluefin Fitness

Support Is Available From 9am-5pm, Monday to Friday. We endeavour to answer all support enquiries within 1 working day – if your support query is submitted outside of these times the team will get back to you on the next working day.

Before contacting us

Before contacting us please check out our info pages, we may already have a quick answer to your question!

Wanting to place an order?

If you would like to place an order but are having issues online please use the contact us form below and leave your contact number, a member of staff will be able to make a call back.

Question about delivery?

Please check our delivery information for any questions or issues regarding delivery, if this does not have the information you need then please contact us using the form below.

Already ordered?

For any questions or issues regarding an existing order please use the form below to get in touch with our support team.

Support request form

Please submit a support request: fitness-support@bluefintrading.co.uk. One of our agents will get back to you within 1 working day and resolve any questions or issues you might have.